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Job Details

Watson Health - Capture Manager - State Government

Company name
International Business Machines Corp. (IBM Corporation)

Los Angeles, CA

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Job Description

The primary function of the Capture Manager (CM) is to support the Government Health and Human Services (GHHS) Sales team with identifying, developing and winning new business and/or retaining/ expanding current business in a thought leadership capacity. Position requires the management and leadership of winning capture teams, effectively collaborating with assigned assets, subject & technical matter experts, functional leads, and account managers.

As a Capture Manager (CM), you will have the opportunity to make an immediate impact in expanding IBM Watson Health’s footprint across the government market. In this role, the CM will execute against a capture process using best practices to ensure the proposed solution is compliant, executable, financially viable and competitive bid.

The CM is responsible for leading the capture process for specific approved opportunities, complying with all internal sales stage entry/exit requirements. Construct and execute sales strategy and deal plan; including value proposition, win themes, tactics & action plan, relationship and communication plan and competitive analysis. Review solution plans, cost models and written proposals as appropriate to ensure alignment with sales strategy. The CM oversees teaming decisions, target pricing, and win strategies from pursuit initiation to award. Examples of day to day activities include:

Leading a team of professionals including technical, finance, legal, procurement, HR and proposal management through deal closure. Develop and maintain deal close plan, aligning proposition to client’s selection process, evaluation criteria and process. Understand the client’s organization and processes and manage all negotiations and closing activities accordingly.

Perform market research to qualify new business opportunities, including analysis of customer budget, capabilities required, current customer preferences, incumbent strengths and weaknesses, and competitive environment assessments including conducting black-hats, competitive scenarios, etc.

Collaborates effectively with internal teams and external partners to sustain operational excellence, resolve conflicts, and achieve customer satisfaction

Ensure capture intelligence and strategies are included in the proposal

Manages the identification of gaps and develops strategies to overcome weaknesses and mitigate risks

Lead price to win assessments that drive solution approach with direct input into cost/price

Brief capture status to senior management at specified milestones in the capture process, when material changes occur and as needed.

Conducts after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions

Leverage industry experience to understand complicated technical information

Deal with complex business relationships and manage multiple resources to deliver a strong, winning case to the prospective client

Act as the point of contact for resolution and escalation of all key sales pursuit related items with the client and internally

Assist in improving and enhancing the capture process as the organization evolves

Successful candidates will possess the following Attributes:

A creative thinker who can bring innovative ideas, new perspectives to strategies and solving problems

Ability to juggle multiple projects/deal of different size & scope in a changing environment

Demonstrated track record to ultimately deliver projects and assignments on target and on time

Ability to cope with a substantial amount of responsibility, remain calm under sometimes severe pressure, and can read and interpret instructions carefully

Proven ability to build, manage and foster a team-oriented environment.

Sense of urgency, with ability to drive decisions and work under critical deadlines

Leadership, problem solving, and decision making abilities

Self-starter and ability to manage time independently without direct supervision

We live in a moment of remarkable change and opportunity. Discover what you can make of this moment.

Embark on the journey with us! Apply now to explore this opportunity


Required Technical and Professional Expertise

8-10 years’ minimum experience in a business development, bid management, project or capture management or related role supporting sales efforts

5-7 years’ minimum, healthcare market systems experience

Demonstrated track record of capturing federal business

Industry relationships and experience working with mid management to C-Level

Proven track record of building successful partnerships with a team, and focus on understanding how to leverage solution differentiators

Preferred Tech and Prof Experience

4 year college bachelor’s degree or equivalent experience

3 years experience in Health and Human Services for government agencies, or associated business for Health and Human Services programs

Knowledge of government health assistance programs, and related core functionality

Knowledge of federal government healthcare market opportunities and solutions

State experience highly preferred

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Company info

International Business Machines Corp. (IBM Corporation)
Website :

Company Profile
International Business Machines Corporation provides information technology (IT) products and services worldwide. The company’s Global Technology Services segment provides IT infrastructure and business process services, including outsourcing, process, integrated technology, cloud, and technology support. Its Global Business Services segment offers consulting solutions for strategy and transformation, application innovation, enterprise applications, and smarter analytics; and application management, maintenance, and support services. International Business Machines Corporation’s Software segment offers middleware and operating systems software, such as WebSphere software to integrate and manage business processes; and information management software for database and enterprise content management, information integration, data governance, data warehousing and analytics, business analytics and intelligence, and predictive analytics. This segment also provides Tivoli software for cloud and datacenter management, enterprise endpoint and mobile device management, asset and facilities management, storage management, and security systems; Rational software that supports software development; and Mobile Software for platform and application development, mobile security, and mobile device management. The company’s Systems and Technology segment provides computing power and storage solutions; and semiconductor technology, products, and packaging solutions. Its Global Financing segment provides lease and loan financing to end users; commercial financing to dealers and remarketers of IT products; and remanufacturing and remarketing services for equipment. The company was formerly known as Computing-Tabulating-Recording Co. and changed its name to International Business Machines Corporation in 1924. International Business Machines Corporation was founded in 1910 and is headquartered in Armonk, New York.

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